Υπηρεσίες Υποστήριξης

Lasercharge has established an in-house team of technology experts ready to support your IT department, no matter which industry you are operating, or whether in HP or Microsoft platform. Our team can support your entire IT infrastructure, big or small, including servers, storage, PCs, printers and Networks.

Our services are all supported by a toll-free help desk number where you can submit your problems and get access to immediate support and assistance in resolving your operational problems going quickly back to full operational mode.

HP Authorized Service Partner

Lasercharge is an HP Authorized Service Partner certified to execute warranty repairs on behalf of the HP factory.  As an HP ServiceONE Specialist Partner, Lasercharge offers true expertise and has a keen understanding of your customer needs thus offering expert advice on the right service for the job in hand, and has ready access to HP global resources, a benefit reserved for Lasercharge and its customers.

Olivetti Authorized Support Center

Lasercharge is an Olivetti Partner certified to handle Olivetti support calls in Cyprus.  Our support infrastructure includes a fully certified team of experts providing support to the home user and the corporate user.  Lasercharge ensures that our people have the background education, expertise, professional qualifications, creativity and technical excellence to assist our customers in addressing a wide range of information technology problems in a continuously changing business environment.

Samsung Service Center for printing equipment

Samsung is one of the new global leaders in the area of office printing. They have already achieved the pole position in the entry and mid-range laser printers & multifunction.

Our company has agreed to take up the reselling of Samsung’s printing equipment and solutions. The agreement includes the supply of hardware, consumables and the support.

We feel very confident that the products portfolio of Samsung along with their aggressive pricing policy will help our company to further establish in the area of digital copiers, specifically in price driven RFPs, i.e. Government and semi Government Organizations. 

Break-n-Fix Services

Beyond products or services, Lasercharge is fully equipped to handle ad-hoc requests for service when needed most: at a moment’s notice.  Visit us at any time and walk in our fully equipped workshop in order to get your technology equipment fixed on the spot without any pre-qualification or prior agreement.

Maintenance Contracts

As a matter of policy, Lasercharge ensures that support experts have the background education, expertise, professional qualifications, creativity and technical excellence to assist our customers in addressing a wide range of information technology problems in a continuously changing business environment.

Supported by our extensive support infrastructure, our experts can offer product-focused maintenance services for customers on warranty, on extended warranty or on HP care pack service.

General printer repair services include parts and labor during the warranty and maintenance periods while preventive maintenance service is bundled in with the service contract.

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